My experience was Excellent! I'm elated! I always bring my vehicle to y'all. I won't take it to anyone else.
Absolutely was great service!
Transmission was rebuilt and installed. Carlos went out of his way to help me and make things good!
Always good! You have a great Crew there!
My F250 is hauling horses and all that stuff it's supposed to do
My car is doing great! It's running so good!
Had son's Mustang repaired. Very happy with the service
Really Good "SERVICE" I always talk up Bigham Automotive! Tell Rick "Thank You!
My PT Cruiser is working Perfectly!
Service on the workhorse was great! Thank you!
Very good service!I will do business with y'all again!
Very good service. Thank you.
Did an outstanding job. The service tech was really informative!
The service was good. I'm planning on bringing my other vehicle in next week
Got a State Inspection sticker. Carlos was really nice! He helped me a lot.
The service is good. Very friendly and efficient!
Had my spark plugs and fuel injectors replaced. Everything was good! Everyone was real friendly!
Everything was well done!
A wonderful visit everybody was friendly
They took great care of my son's car and communicated to me what was going on prior. Great customer service and overall very satisfied!
I am a single mother, I do not have any family out here in Lubbock. So it’s easy to get taken advantage of—especially if all you have to go off of is the word of your mechanic. Rick was so kind and kept me informed throughout the whole process... he was so kind with me!!!! ...and FIXED the mistakes that my last mechanic made. I cannot express how thankful I am for these guys and the awesome and prompt job they did. I will never go to anyone else. They have definitely gained a regular!
Very particular about having folks work on Gertrude. A burnout went bad when I pulled back to 2nd. A friend recommended I call Rick and explain what I did. I was really concerned that I had trashed my transmission. Must say that Rick’s team has set a new standard. They treated Gertrude like a queen and made sure she knew it. They even wrapped the steering wheel and seats. From recommending a tow company to the exemplary communication to the fair pricing – it was a top-self experience. Rick’s aim is to fix the problem, not unnecessarily rebuild a major component of a vehicle to run the bill up. That’s a stand-up business model and his shop is now my go-to place for Gertrude.