My experience was Excellent! I'm elated! I always bring my vehicle to y'all. I won't take it to anyone else.
Absolutely was great service!
Transmission was rebuilt and installed. Carlos went out of his way to help me and make things good!
Always good! You have a great Crew there!
My F250 is hauling horses and all that stuff it's supposed to do
My car is doing great! It's running so good!
Had son's Mustang repaired. Very happy with the service
Really Good "SERVICE" I always talk up Bigham Automotive! Tell Rick "Thank You!
My PT Cruiser is working Perfectly!
Service on the workhorse was great! Thank you!
Very good service!I will do business with y'all again!
Very good service. Thank you.
Did an outstanding job. The service tech was really informative!
The service was good. I'm planning on bringing my other vehicle in next week
Got a State Inspection sticker. Carlos was really nice! He helped me a lot.
The service is good. Very friendly and efficient!
Had my spark plugs and fuel injectors replaced. Everything was good! Everyone was real friendly!
Everything was well done!
Great shop and team.I bought a 2018 GMC pick up used that had 94000 mls. on it and I noticed about 2 weeks after I got it that it had a vibration in the drivetrain. I have good friend that own a local shop that checked out and told me that he thought it was in transmission. He doesn't do that kind of work so I thought a transmission flush should be my first option. AAMCO is the only shop that does this service. I with Rick Bigham the owner and we agreed on game plan for this service. although there were a few challenges a long the way he kept me informed the whole time. This was a few months ago I wanted to wait to see how my pickup performed after afew thousand mls. The vibration is gone and my pickup runs great. This service for this model of truck is not cheap but the several hundred dollars it did cost is much cheaper than 3 or 4 thousand a rebuilt would have cost. Thanks Rick and to your team.
They took great care of my son's car and communicated to me what was going on prior. Great customer service and overall very satisfied!
I am a single mother, I do not have any family out here in Lubbock. So it’s easy to get taken advantage of—especially if all you have to go off of is the word of your mechanic. Rick was so kind and kept me informed throughout the whole process... he was so kind with me!!!! ...and FIXED the mistakes that my last mechanic made. I cannot express how thankful I am for these guys and the awesome and prompt job they did. I will never go to anyone else. They have definitely gained a regular!
Very particular about having folks work on Gertrude. A burnout went bad when I pulled back to 2nd. A friend recommended I call Rick and explain what I did. I was really concerned that I had trashed my transmission. Must say that Rick’s team has set a new standard. They treated Gertrude like a queen and made sure she knew it. They even wrapped the steering wheel and seats. From recommending a tow company to the exemplary communication to the fair pricing – it was a top-self experience. Rick’s aim is to fix the problem, not unnecessarily rebuild a major component of a vehicle to run the bill up. That’s a stand-up business model and his shop is now my go-to place for Gertrude.